Business Modeling and Design
| Numbering Code | P-MGT75 60436 LE44 | Year/Term | 2022 ・ Second semester | |
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| Number of Credits | 2 | Course Type | Lecture | |
| Target Year | Target Student | |||
| Language | English | Day/Period | Tue.5 | |
| Instructor name |
Dimitris Karagiannis (Graduate School of Management Visiting Professor) HARA YOSHINORI (Graduate School of Management Professor) |
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| Outline and Purpose of the Course |
Today’s managerial environment is driven by globalization and dynamic markets, flexible organizations and inter-organizational value chains as well as disruptive technological advances (i.e. mobile, cloud computing) and flexible IT architectures. Sound management concepts are needed that provide methods to design working procedures, to optimize/diminish internal and external interfaces and provide IT functionality supporting existing processes and enabling innovative business models. Therefore the course at hand focuses on managerial concepts of Business Process Management (BPM) and it’s positioning as a holistic management approach. Closely linked to this mindset is the need to establish BPM as life cycle management to achieve a continuous improvement of the company performance. The course topics are designed according to a life cycle management approach, with BPM³ - Modelling, Management and Measurement. Given the lecturer’s background which stems from meta-modelling the Business Process Management school of thought followed will be that of a company-wide modelling approaches and business engineering. Thus an end-to-end process view will be highlighted. |
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| Course Goals |
The objective of this course is to provide managerial concepts of Business Process Management. The course provides a holistic management approach: ■ Methods to design working procedures, to optimize/diminish internal and external interfaces and provide IT functionality supporting existing processes and enabling innovative business models ■ Establishment of BPM as life cycle management to achieve a continuous improvement of the company performance ■ Integration of theoretical meta-modelling approach with practical business engineering approach The classroom learning will enable students to comprehend and apply the abovementioned concepts and practices and give them the ability to analyze how enterprises develop and sustain competitive advantages over time. |
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| Schedule and Contents |
Course Schedule: Tuesday 5 Course Contents: After an introduction the lecturer will delineate meta-modelling concepts which provided the basis of the Business Process Management Systems (BPMS) Framework. BPMS is a method independent framework providing conceptual support from strategic management to the operational business process execution; it facilitates continuous control and adaptation of company goals; it does not focus on a single business area or business level, but rather on a global view. Subsequently students will be guided to more in depth knowledge about company’s elements of design namely, product, process, IT and organization. Defining a company’s strategy and getting a clear idea how the processes have to be streamlined is part of the Process Strategy of the life cycle. Besides a general introduction to strategy management principles the Balanced Scorecard method is introduced. In the Process Design a short introductory history is given on business process documentation, especially model-based approaches and methods on how processes can be elicited, defined and modelled. Correlation of resource models – like organization and IT – to documents and products is shown. A focal point of this chapter is to support students in understanding the importance of a holistic process design for process optimization and deployment. The Process Reengineering/Optimization deals with topics that need to be considered when re-engineering processes, i.e. analysis and simulation using different deterministic or heuristic methods. Scenarios will highlight the pitfalls and resistors when applying process re-engineering/optimization in “real”-world companies. The focus for Process Implementation/Execution is on the organizational and technical implementation. Roles and organizational concepts for Business Process Management are presented, as well as possible IT concepts used for implementation. Finally in the Process Controlling part students learn how a sustainable process controlling system can be set up and how the process controlling itself provides input to the process strategy, with deviations and other events as possible triggers to re-start the life cycle. For each topic covered the appropriate Business Process Management Suites will be discussed. In addition students will learn about BPM Research and Industry Trends through case studies/examples from different application domains. |
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| Evaluation Methods and Policy |
• Attendance of lectures 10% • Oral contributions in class 30% • Report 60% |
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| Course Requirements | None | |||
| Study outside of Class (preparation and review) | More detailed instructions together with the agenda will be given in Class 1. | |||
| Textbooks | Textbooks/References | N/A | ||
